How long do I have to pick up my pickup location order?
We are happy to provide information on the allotted time to pick up your order.
You have five (5) days from the date your order arrives at the pickup location to retrieve it.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
Delivery timelines vary depending on product availability and the delivery location.
Read moreIf you've received a product or package that has missing parts, you will be able to either order these parts online, pick up the missing part(s) at an IKEA store or arrange a delivery through IKEA Customer Services depending on the part that you’re missing.
Read moreIf something is missing after delivery or pick up from IKEA Click & Collect or a pick-up point, make sure to first check if your order has been split into multiple deliveries, as the missing item might still be on its way. If you find that items are still missing from your order, please contact IKEA Customer Service either online or in-store.
Read moreYou can order small spare parts using the Order spare parts tool, Purchases page in your IKEA Family account or at Customer Service desks in IKEA stores.
Read moreSign up and pay for an online interior design appointment, then complete a questionnaire and share photos, videos, and floor plans of your space with your designer. You’ll meet via Microsoft Teams video appointments to review and refine the design, receive a final plan with product recommendations, and choose to have items delivered or pick them up from IKEA.
Read moreAt IKEA we make it easy for you. You can buy online or through our App, by phone or visiting your nearest store.
Read more