How long do I have to pick up my pickup location order?
We are happy to provide information on the allotted time to pick up your order.
You have five (5) days from the date your order arrives at the pickup location to retrieve it.
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As your Click and Collect order moves through our system, you will be notified every step of the way!
Read moreWe understand that things happen, and we want you to have the best experience possible. However, if you cannot pick up your order, we can still resolve this issue.
Read moreIf Customers are unable to retrieve Click & Collect orders, you have 24 hours from receipt of pick up email to retrieve it.
Read moreYou can choose your items on www.ikea.com/us/en, pay for your order online, choose a local pick-up point, a date for pickup from the dates offered, then go to the local pick-up point to collect your order.
Read moreWe offer our Click & Collect service if you'd like to purchase online and pick it up at the store.
Read moreDue to limited space, pick-up times cannot be extended or pulled earlier. Orders are held for 24 hours after they're ready. If you need more time, cancel your order and place a new one using the track and manage my order tool.
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