How long do I have to pick up my Click & Collect order?
As your Click and Collect order moves through our system, you will be notified every step of the way!
You will receive an email confirmation when your order is ready for pickup. If you are unable to retrieve your order at the scheduled pickup time, please contact us immediately for assistance. We do have options for you!
For store-specific Click & Collect information, please visit your Local Store Page.
Please visit our Customer Service page if you require any additional assistance.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
If Customers are unable to retrieve Click & Collect orders, you have 24 hours from receipt of pick up email to retrieve it.
Read moreBuy online, then pick up at an IKEA branded location, such as a store, Plan & Order Point, and planning studios within certain Best Buy locations.
Read moreOur IKEA stores are on a first come first served basis.
Read moreDue to limited space, pick-up times cannot be extended or pulled earlier. Orders are held for 24 hours after they're ready. If you need more time, cancel your order and place a new one using the track and manage my order tool.
Read moreWe are happy to provide information on the allotted time to pick up your order.
Read morePurchase items online and pick them up at a store or pick up point.
Read more