How can I manage my order or delivery?
Order information is available at the click of a button!
View order history, track, cancel, or reschedule a current order with the Track and Manage My Order tool.
Need more help? Please contact us on our Customer Service page.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
If a product has been delivered to you in a damaged state, please report this as soon as possible through 'Track & manage my order' or by reaching out to IKEA Customer Service either online or in store.
Read moreIf something is missing after delivery or pick up from IKEA Click & Collect or a pick-up point, make sure to first check if your order has been split into multiple deliveries, as the missing item might still be on its way. If you find that items are still missing from your order, please contact IKEA Customer Service either online or in-store.
Read moreFor any customer service issues or questions including returns & exchanges, delivery or missing items, Task Rabbit assembly services, or kitchen installations, please call 888.888.4532 or use our on-site IKEA Chat option, 8am–midnight EST, 7 days a week.
Read moreIf you'd like to order a bigger spare part or are unable to find the spare part number, you can reach out to Customer Service online or in IKEA stores.
Read moreYou can contact the authorized service centre listed in the user manual of your home appliance to place an order for spare parts.
Read moreIf you've received a product or package that has missing parts, you will be able to either order these parts online, pick up the missing part(s) at an IKEA store or arrange a delivery through IKEA Customer Services depending on the part that you’re missing.
Read more