Skip to main content

What is the complete IKEA Return Policy?

We're sorry to hear your merchandise isn't working out for you. It's okay to change your mind!

If you’re not totally satisfied with your IKEA purchase you can return new and unopened products within 365 days, together with your proof of purchase, for a full refund.  You may also return open products within 180 days, with your proof of purchase, for a full refund. 

For further details, please visit our Return Policies page.

Should you require any additional assistance, please visit us here Customer Service Page
 

What particular parts of our articles do you find unsatisfactory or unhelpful?

The text is confusing to understand

The text is not relevant to my question

The text is relevant but not helpful

The text is too long or too short

Thank you for your feedback!

Was the article not helpful? Try one of the related articles below.

  • Can I return a product without proof of purchase, such as a receipt?

    Sometimes it's hard to keep track of your receipts. If you registered as an IKEA Family member during the purchase, log into your IKEA Family account to find your complete purchase history.

    Read more
  • I returned a product and received an IKEA refund card - for how long is the refund card valid?

    The refund cards have no expiration date and are valid at all IKEA stores and on our website.

    Read more
  • Can I make a return without a receipt?

    Can't find your receipt? We may be able to help!

    Read more
  • How do I make a return at an IKEA store?

    Read more
  • I lost my receipt, is there a way to locate a copy?

    Purchase history can be found in your IKEA Family account.

    Read more