What is a Certificate Of Insurance?
A Certificate of Insurance is provided to customers who need insurance information from the delivery company based on their complex rules and regulations.
You must request a Certificate of Insurance (COI) during the week of your delivery (Monday through Friday only) directly from the delivery company at least 24 hours before the scheduled delivery. This 24-hour notification allows enough time to process and have the document sent back from the delivery team. When completing the form:
- Include your name and order number, the name of the complex (apartment, office building, etc.), and the full address.
- Add this information to the additional insured section of the COI.
- Contact your building superintendent for other information that may be needed to complete the form.
- Send the completed certificate of insurance form over to the corresponding delivery company to have on file.
When sending, attach the completed Certificate of Insurance with your order number, name, delivery date, and building information of the contracted transport service provider for your delivery:
- AIT / Aria
- Select Express
- RXO Logistics
- [email protected] (confirmed 11/20/25)
- CRST Home Solutions
- Pilot
- Atlanta: [email protected]
- Albuquerque: [email protected]
- T-Force
- JW Logistics
- RLX (RiverStone Logistics)
- Orlando: [email protected]
- Sunrise: [email protected]
- Tampa: [email protected]
- PLG Logistics
- Schamburg: [email protected]
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