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Can I return an opened or assembled product?

It's OK to change your mind!

If you’re not totally satisfied with your IKEA purchase you can return new and unopened products within 365 days, together with your proof of purchase, for a full refund.  You may also return open products within 180 days, with your proof of purchase, for a full refund.   

Refunds will be made in the same form of payment originally used to make the purchase.

It is important to note that mattress purchases may be exchanged for another mattress one time within 90 days. Learn more here. 

We do not accept returns on plants, cut fabric, custom countertops and as-is products.  We are also unable to refund or exchange your items if your merchandise is found to be modified from its original form, dirty, stained, or damaged.

Returns are not accepted at IKEA Planning Studios or IKEA Pick Up Point locations.

For additional return policy information click here. 

 

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