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Are there any products I can't return?

At IKEA, it's all right to change your mind.

If you’re not totally satisfied with your IKEA purchase you can return new and unopened products within 365 days, together with your proof of purchase, for a full refund.  You may also return open products within 180 days, with your proof of purchase, for a full refund.   

Refunds will be made in the same form of payment originally used to make the purchase.

Mattress purchases may be exchanged for another mattress one time within 90 days. Learn more here

We do not accept returns on plants, cut fabric, custom countertops and as-is products.  We are unable to refund or exchange your items if your merchandise is found to be modified from its original form when purchased, dirty, stained, or damaged.  We apologize for any inconvenience.

Read the full terms of our return policy here. 

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