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Customer service

Whether you're looking for answers, would like to solve a problem, or just want to let us know how we do, you'll find many ways to contact us right here. We'll help you resolve your issues quickly and easily, getting you back to more important things, like relaxing on your sofa.

It's safe to shop at IKEA. While we welcome you back to our stores, we are committed to ensuring the well-being of our customers and co-workers. 

Our services

Home delivery

Because sometimes your ideas are bigger than your car

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365-day return policy

It's OK to change your mind

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Finance options

We can support your dreams

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Track your online orders

Fastest way to check the status of your shipment

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We help you piece it all together

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We help turn your dream home into reality

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Made-to-order curtains, cushion covers, sofa covers and more

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Spare parts

Screws, cam locks, dowels and more

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Prefer not to pick? It's now easier with IKEA Gift cards

Simply pick your favourite themed gift cards for all occasions, and purchase them at our check-out counters. 

For corporates: Contact IKEA for Business for help with your corporate purchase.

Home renovations & planning

Home planning made beautiful, easy and affordable

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IKEA for Business

One-stop solution for businesses

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Need some support when shopping for IKEA products?

How to shop at IKEA