Delivery service - IKEA service


Most of our products are flat-packed and designed in such a way that they can easily fit in your car. However, if you prefer to have your purchase delivered, we have a range of delivery options for you to choose from when shopping at or shopping at your nearest IKEA store.

Hej! Welcome home.

All IKEA stores and restaurants are now open

Thank you for your patience while we were away. As we are committed to ensure the well-being of our customers and co-workers, we will continue to take strict preventive measures to ensure that IKEA remains as a safe place to shop. Here are some important updates: 

• To reduce crowds and queues, customers are encouraged to shop online or visit our stores on weekdays.

• Change of Operating Hours.

  • IKEA Alexandra:
    ■  Restaurant hours: 9am-9pm with last order at 8.30pm (Sun-Thu) & 9am-10.30pm with last order at 10pm (Fri-Sat)
    ■ Store hours: 10am-9pm (Sun-Thu) & 10am-11pm (Fri-Sat).

  • IKEA Tampines:
    ■  Restaurant hours: 10am-9pm with last order at 8.30pm (Sun-Thu) & 10am-10.30pm with last order at 10pm (Fri-Sat)
    ■  Store hours: 11am-9pm (Sun-Thu) & 11am-11pm (Fri-Sat).

• Småland will remain closed until further notice.
• A limit on visitor capacity and measures to maintain safe distancing of at least one metre will be in place in-stores. 
• Customers must wear masks, undergo temperature checks and check-in via SafeEntry before entering the store. 
• Shuttle services:
IKEA Alexandra: bus shuttle service will be unavailable until further notice. 
IKEA Tampines: Tampines Retail Park’s bus shuttle service will continue, but will not be stopping at IKEA.
• IKEA Alexandra car park may close during busy periods.

Make home count.

Shopping at*

If you’re placing an order online, we offer the following delivery options:

Parcel delivery $15

  • Order less than 24kg with maximum length per item less than 1.4 meter.
  • Delivery will take place within 3 days from the date of order.

Truck delivery $70

  • Delivery typically takes place within 2-5 days from the date of order. 

^ Please note for truck delivery, an additional flat rate of $20 will apply if there is no lift access/items can't fit in the lift at the delivery address which is located in a building from 3rd floor onwards. This service is applicable up to the 5th floor only. Please pay the fee directly to the service provider.

Please note that during major holiday seasons*, please allow an extra 1-3 business days for processing time due to high peak of orders.
*Chinese New Year, Hari Raya Puasa, Deepavali, Christmas, etc.

Shopping at your nearest IKEA store

When visiting our stores, you have different options to have your purchase delivered to your home. And, we don’t just stop at your front door, we deliver all the way to your room of choice.

Picking with delivery $70*

We offer a combined in-store picking and delivery service if you would prefer to sit back, relax and let us do the heavy lifting for you. Simply place your order with one of our co-workers in-store.

 *Picking fee of $15 is included in the price.

Delivery only $55

If you are happy to pick your goods yourself we can still deliver for you.


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