Contact us
Phone
If you like to hear a voice at the other end, we're there for you with everything you need.
Standard rates apply to phone charges wherever you call from.
Sunday – Thursday: 9am – 10pm
Friday and Saturday: 9am – 11pm
The day prior to Public Holiday: 9am – 11pm
Send us a message
For return and refund matters, please send us a text message for further assistance.
Because you might need help anytime, day or night. Email us and we'll get back to you as soon as possible.
customerservice.ikeasg@ikano.asia
For business/corporate enquiries, you can email sg.ikeabusiness@ikano.asia
Feedback centre
Tell us about your experience in the store or with our website, mobile app, any one of our services or with the customer service. We are always looking to improve and welcome your feedback.
FAQ
The fastest way to get answers is to read our frequently asked questions (FAQ).