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Can't access the IKEA kitchen planner?

If you're having trouble accessing the IKEA kitchen planner, try the steps below.

1. Try it in another browser or in a private window
  • Open the Planner in another web browser (e.g., Chrome, Edge, Firefox, or Safari).
  • Or try opening the site in a window private/anonymous.
2. Clear your browser's cache and cookies
Clearing your cache and cookies can help resolve access issues:
  • If you don't know how to do this in the browser you use, search a search engine (e.g. Google) for:
    clear cache + browser name
    and follow the instructions provided.
  • Then open the kitchen planner again and try again.
3. Check extensions or ad blockers
Some extensions (such as ad blockers) can prevent the planner from loading.
  • Temporarily disable these extensions and refresh the page.
4. It may be a temporary glitch
If you still can't access the planner after these steps, it might be a temporary failure.
  • Wait for some time and try again later.
  • If the problem persists, please contact us through our customer support channels so we can help you.




 

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