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What should I do if I have a damaged product for my kitchen?

We're sorry for the inconvenience. We're here to help.

Bring the complete product and your receipt to your nearest IKEA store. Our team will review the situation and find the best solution for you.
If it's an appliance that isn't working properly:
Check that the warranty is still valid and contact our service provider. You can find the contact details in the equipment manuals. When you call, please have the IKEA article number and the model/serial number ready.
For TILLREDA appliances:
Visit your IKEA store or contact us directly to speak with our After Sales Support team.
 
 

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