What should I do if I have a damaged product for my kitchen?
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Check that the warranty is still valid and contact our service provider. You can find the contact details in the equipment manuals. When you call, please have the IKEA article number and the model/serial number ready.
Visit your IKEA store or contact us directly to speak with our After Sales Support team.
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If you received your order and a product is damaged, you have up to 48 hours after delivery to report any issue through your IKEA Family profile. Alternatively, you can also take the product to one of our stores.
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Read moreNo worries! 😊 You can use our self-service tool to reschedule or cancel your order.
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