IKEA recalls SLADDA bicycle due to risk of falls if the drive belt snaps

24-05-2018 01:00 PM

[National] IKEA has been informed and advised by a well-established component supplier to recall the SLADDA bicycle, due to safety issues with the drive belt.

IKEA has been informed and advised by a well-established component supplier to recall the SLADDA bicycle, due to safety issues with the drive belt. The drive belt can suddenly snap, which in turn can lead to falls. For this reason, IKEA precautionary recalls all SLADDA bicycles and urges customers to stop using the bike. IKEA has received eleven reports of such incidents, with two minor injuries. No known incidents have been reported in Malaysia.

SLADDA bicycle has been awarded a “Red dot award” for its design and has been sold in 26 markets since sales start in August 2016. We are proud of the beauty of SLADDA and the intentions to create a sustainable urban transportation solution. We also know that many IKEA customers love their SLADDA bike, but for IKEA safety always comes first.

Customers that have a SLADDA bicycle are urged to stop using it and to return it to the IKEA stores for a full refund. Accessories specifically designed to fit with SLADDA will also be refunded. Proof of purchase/receipt is not required.

IKEA apologises for any inconvenience and wants to thank all customers for their understanding.

For more information, please contact IKEA Customer Contact Centre at 03 7952 7575.