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Click & collect

With IKEA Click and Collect, you have the power to choose. Order online when it's convenient for you, and select the time and place you want to pick up your items. You can choose to pick up your order from your local IKEA store or a collection point. We'll gather your items for you, so you can spend more time assembling and less time shopping.
And if you'd rather not make a trip, we also offer a delivery service.

Explore our click & collect options:

Co-worker is hancling the customer order

Free Click & Collect at IKEA stores

Shop your favourite products online and collect your order at an IKEA store for free, with no minimum purchase.

How to pick up your order at an IKEA store

  1. Shop online and choose “Click & collect” at checkout and pick your preferred store and date.
  2. We’ll send you an order confirmation email with your order number and tax invoice.
  3. When your order’s ready, you’ll get another email. You can collect it between 12 pm – 8 pm on your selected date at the pick-up location.
  4. The order will be automatically cancelled and refunded if not collected within 2 days of your selected date.

Where to collect your order at IKEA stores

IKEA Store Pick-up Point
IKEA DamansaraMerchandise pick-up counter (Counter 5), Exchange & Returns area at Level G
IKEA CherasMerchandise pick-up counter (Counter 7), Exchange & Returns area at Level G
IKEA TebrauMerchandise pick-up counter, Exchange & Returns area at Level 1
IKEA Batu KawanMerchandise pick-up counter (Counter 7), Exchange & Returns area at Level 1

Collect at IKEA Collection Points from RM29*

Choose a Collection Point that suits you and pick up your order on your selected date.

*Fees are subject to 6% SST. The final amount will be shown at checkout after you select your collection option.

How to pick up your order at an IKEA Collection Point

  1. Select the “Click & Collect” service at the checkout page, and choose your preferred collection point and pick-up date.
  2. You will receive an order confirmation via email, which includes your order number and tax invoice.
  3. A reminder email will be sent to you before your selected collection date.
  4. Collect your order on the scheduled date at your chosen collection point.

IKEA Collection Point locations and opening hours

Ipoh Collection Point

Our Ipoh Collection Point is located at B-1-1, Medan Botani (Pusat Komersial Botani Village), Medan Botani 1A, Bandar Seri Botani, 31350 Ipoh, Perak.

Opening hours:
Monday - Saturday
9 am - 5 pm

Lunch break closure
1 pm - 2 pm

(Closed on Sundays & public holidays)

Terengganu Collection Point

Our Terengganu Collection Point is located at Lot 3766A, Jalan Salak Chabang Tiga, 21000 Kuala Terengganu, Terengganu.

Opening hours:
Thursday - Saturday 
10 am - 6 pm

(Closed on Sunday - Wednesday)

Kuching Collection Point

Our Kuching Collection Point is located at Hexagon Highs Transport, 922, Jalan Demak Laut 3, Kuching, Sarawak.

Opening hours:
Monday - Thursday
9 am - 5 pm
Lunch
12 pm - 1 pm

Friday
9 am - 5 pm
Lunch
12 pm - 2 pm

Saturday
9 am - 12 pm

(Closed on Sunday & Public Holiday)

Collect at IKEA Mobile Collection Points from RM29*

Choose a Mobile Collection Point that suits you and pick up your order on your selected date.

*Fees are subject to 6% SST. The final amount will be shown at checkout after you select your collection option.

How to pick up your order at an IKEA Mobile Collection Point

  1. Choose our “Click & Collect” service at the checkout page and select your preferred collection point for pick-up.
  2. You will receive an order confirmation via email with your order number and tax invoice.
  3. You will receive an email notification prior to the collection date. You can pick up the order at the selected date between collection hours.
  4.  You must ensure that the size of your vehicle can accommodate the purchased item. If it cannot, we will need to cancel the order, as we do not allow partial collections.
  5. The order will be automatically cancelled & refunded if not collected within the selected date and time slot.

IKEA Mobile Collection Point locations and opening hours

Mobile Collection Point Location Address Collection hours
Rasah Mobile Collection PointKedai Mesra Petronas RasahHS(D) 218453, Pt25435, Jalan Rasah, Kampung Batu 3, 70300 Mambau, Negeri SembilanTuesday, Thursday & Saturday 3 pm - 6 pm
Jalan Dato Lim Hoe Lek Mobile Collection PointKedai Mesra Petronas Jalan Dato Lim Hoe LekLot PT 57349 HS (D, 19022, Jalan Dato Lim Hoe Lek, Taman Union 25200 ,Kuantan ,Pahang Darul Makmur.Wednesday 3 pm - 8 pm | Thursday 3 pm - 6 pm
Bukit Kayu Hitam Mobile Collection PointKedai Mesra Petronas Bukit Kayu Hitam Petronas Mesra, E1, Bukit Kayu Hitam, 06050 Bukit Kayu Hitam, KedahTuesday 2 pm - 6 pm | Sunday 10 am - 2 pm
Miri Mobile Collection PointEmart MiriEmart Miri Parking Lot, Jalan Tudan, Tudan, 98100, Miri SarawakSaturday 10 am - 7 pm
Melaka Mobile Collection PointKedai Mesra Petronas Semabok Lot 179, Mikum Semabok, 75050 MelakaMonday & Sunday 4:30 pm - 7 pm
Kangar Mobile Collection PointKangar Jaya MallKangar Jaya, 01000 Kangar, PerlisTuesday 10 am - 2 pm | Sunday 2 pm - 6 pm

Find your nearest Click & Collect locations

Frequently asked questions (FAQ)