Contact us
Get in touch how you like, the choice is yours.
Phone
If you like to hear a voice at the other end, we're there for you with everything you need.
Call 03 7952 7575
Wherever you're calling from, standard rates apply to phone charges.
Monday - Sunday: 9.00am - 10pm
(Including the eve of a public holiday and the public holiday)
Send us a message
For return and refund matters, please send us a text message for further assistance.
Monday - Sunday: 9.30am - 8.00pm
Because you might need help anytime, day or night. So email and we'll get back to you as soon as possible.
Feedback centre
Tell us about your experience in the store or with our website, mobile app, any one of our services, or with the customer service. We are always looking to improve and welcome your feedback.
FAQ
The fastest way to get answers is to read our frequently asked questions (FAQ)