What delivery options does IKEA offer?
IKEA offers Home Delivery, Parcel Delivery, and Click & Collect.
- Home Delivery: This option is ideal for both small and large orders which delivers your items either at door step or inside a room of your choice. You will be notified 30-60 minutes prior to your delivery being completed. 'Authority to Leave' can be selected for this service, in the instance where you are not at the property at the time of the delivery, the delivery driver will attempt to leave your order as long as there is a safe and secure location to do so.
- Parcel Delivery: Ideal for smaller orders like accessories or home decor where the total weight of the order does not exceed 20kgs. The delivery date provided is an estimate however in most scenarios the order will be delivered before the the delivery date stated on your order. Parcel orders are delivered to your selected delivery address with the option to add an 'Authority to Leave' as long as there is a safe and secure location to do so.
- Click & Collect/ Pick-up point : The Click & Collect or Pickup point service allows you to collect your order from our IKEA stores. Once your order is ready for collection, you will receive an SMS or email notification with instructions on how and where to collect your order. You will need to have Government ID proof and a copy of your proof of purchase ready to show the co-workers at the store. If you have arranged for someone else to collect the order on your behalf, they will need to bring the original order confirmation or tax invoice and Government ID. In the event where you are unable to collect your order, it will be held for 1 day from the collection date.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
We have home delivery services, but not van to hire at the moment.
Read moreTo ensure that your delivery is successful, you must provide a safe, clear, and adequate space for your products to be delivered by the TSP. If your delivery is going to a higher floor than ground level (i.e. an apartment), sufficient access via stairs or an elevator is required. Deliveries are limited to four floors of stairs unless an elevator is available. While most IKEA products can be delivered, some fragile, oversized, or seasonal items may have restrictions.
Read moreFor eligible locations we deliver with Gati, Intex and Blue Dart; and for non-serviceable locations we have Movemate.
Read moreIt's easy peasy lemon squeezy!
Read moreOrders up to 20 kg are delivered as parcels, while heavier items over 20 kg are delivered as truck!
Read moreTo choose the best delivery option, consider the size and type of your order: Parcel Delivery for smaller items, and Truck Delivery for larger or bulky items. If you prefer picking up your items, Click & Collect offers flexibility. For home deliveries, check available timeslots, lead times, and costs.
Read more