How long do I have from my delivery or purchase to make a claim?
Report missing or damaged items within 7 days of purchase or delivery.
At IKEA we believe in having a generous claims policy, that's why we offer 7 days after you've made a purchase or had a home delivery to inform us if there's something missing or damaged.
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If a product has been delivered to you in a damaged state, please report this as soon as possible through 'Track & manage my order' or by reaching out to IKEA Customer Service either online or in store.
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