Can I return a product to a Collection Point or at IKEA Plan and Order Point?
IKEA Plan & Order , collection points are compact IKEA stores, so returns can’t be processed there.
IKEA Plan and Order Points as well as Collection points are compact IKEA stores, and therefore cannot process returns.
Please visit our Returns page for more information. Feel free to contact us for further assistance.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
Collection points are not full IKEA stores and therefore can unfortunately not process returns.
Read moreYes, you can return your products to a store other than the one of the original purchase.
Read moreIf you have placed your order for a Click and Collect in one of our stores, you can return items at the same place.
Read moreYou can return your products to the store within 365 days, even if the product is opened or assembled. We can also help with collection from your home where fees are applicable.
Read moreYes, we can collect your order!
Read moreYes, you can return or exchange at store
Read more