Why can't I place a Click & Collect order?
Due to high demand, our stores have a limited number of order slots available each day. Once the limit is reached, you may see a “maximum order capacity” message at checkout. If this happens, please try placing your order again the next day.
You also may not be able to place a Click & Collect order if the stock is low, or there's a cap on how many of that item can be sold in one day. Once the capacity is reached or if there's limited/no stock available, the item will appear as "out of stock" during checkout.
Need support? Please reach out to us. We are happy assist you!
Email: You can email us anytime at: customer.support.in@ikea.com. Our team will get back to you within 24 hours.
Chat: Our chatbot is available 24x7. Click on the chat icon located at the bottom right corner of the webpage to start a conversation.
Call: Reach out to us at our toll-free number 1800 419 4532 from 9:00 AM to 9:00 PM. We are available on all days of the week including weekends and public holidays.
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