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Why can't I place order for some articles?

Your ability to place an order is affected by stock availability at your nearest store and subject to the availability of timeslots.

Stock
When you order online for home delivery or Click and Collect, your products will be fulfilled from one of our nearest stores, depending on stock availability.
Timeslot Availability
If stock is the not the reason you are unable to place an order, it may also be due to unavailable timeslots.

If you are placing an order for Home Delivery, we may have exhausted all of the available bookings for the time being.

If you are placing a Click and Collect order, we may have reached the maximum number of orders that day. In either case, please feel free to contact us using any of the options below at your convenience:
  • WhatsApp: You can contact us through WhatsApp: 917965088859.
  • Call: Reach out to us at our toll-free number 1800 419 4532. We are available on all days of the week including weekends and public holidays.
  • Email: You can email us anytime at: customer.support.in@ikea.com. Our team will get back to you within 24 hours.
 

Unavailable Online

Some fragile items may not be available for parcel delivery to prevent damage during transportation. This will indicate that the item is for purchase in-store only. 
 

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