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Can I track my delivery?

Yes! We offer order tracking online for you to keep track of your items while they are on a journey to their forever homes.

We will always aim to keep you in the loop! Your order confirmation will let you know the type of delivery you can expect. You can track your order in the following ways: 

Smaller delivery: DPD, our parcel delivery provider, will contact you usually the day before delivery, with information on how to track your order. Please note, we are unable to view any additional information from what is shown on the DPD tracking site.

Larger delivery: You should receive a text message on the morning of your delivery which will include a tracking link to our live map site where you can follow the progress of our delivery team. 

If you have purchased online you will be able to use our order tracker to check the latest status of your order. You will need your order number, postcode and the email address you gave when the order was placed.

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