We will always aim to keep you in the loop! Your order confirmation will let you know the type of delivery you can expect. You can track your order in the following ways:
For smaller deliveries, DPD, our parcel delivery provider, will contact you, usually the day before delivery, with information on how to track your order. Please note that we are unable to view any additional information beyond what is shown on the DPD tracking site.
For larger deliveries, you should receive a text message on the morning of your delivery, which will include a tracking link to our live map site where you can follow the progress of our delivery team.
Can I track my delivery?
Yes! We offer order tracking online so you can keep up with the progress of your delivery.
If you have purchased online, you will be able to use the Track and manage my order tool to check the latest status of your order. You will need your order number, postcode and the email address you used to place the order.
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Was the article not helpful? Try one of the related articles below.
We know that sometimes plans change - you can change the delivery date yourself through the 'Track and manage my order' section of our website. If the option is no longer available because we have processed your order already, please contact IKEA Customer Service.
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Read moreTo use this service, add smaller items to your cart, select the 'Parcel Delivery' option at checkout, and provide your delivery address and any special instructions. You'll receive a confirmation email with estimated delivery dates, and tracking information will be provided once the order is processed. On delivery day, ensure a safe place is available if you're not present and check for any issues immediately upon receiving your order. If you notice any problems (such as missing or damaged items), contact IKEA Customer Support.
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