How much does IKEA Pick-Up Service for returns cost?
IKEA can arrange to collect your return items from your home for a fee if you cannot travel to a store or if you would prefer the products to be collected.
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Your satisfaction with your IKEA purchase is important to us. If you are not completely happy or simply changed your mind, you can return your products within 365 days. IKEA will provide a full refund for items returned with proof of purchase during this period.
Read moreWith Click & Collect, you place your order online and then pick up your items at an IKEA store or a designated Collection Point. This delivery option is ideal if you’re flexible with self‑collection, want to avoid home delivery fees, or if you’d like to pick up your order at your convenience. This may be particularly useful if you are close to an IKEA store or if a secure delivery to your home is not feasible in your area.
Read moreYou can return products to most IKEA stores, but you cannot return products to external collection points.
Read moreThe original receipt or proof of purchase is required for returns and refunds will always be made back to the original method of purchase.
Read moreUnder the Sleep on It Policy, If you need IKEA to collect your mattress in exchange for another mattress, you can easily arrange this through IKEA's customer service webchat team during opening hours.
Read moreYou can collect your Click & Collect order from IKEA Belfast from the Collection Point, accessed via the Returns entrance.
Read more