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How much does IKEA Pick-Up Service for returns cost?

IKEA can arrange to collect your return items from your home for a fee if you cannot travel to a store or if you would prefer the products to be collected.

Your item must be disassembled before IKEA can collect it. A collection fee of £25 will apply for returned items except when the item is being returned due to a Customer-Service-related issue.
You can Contact Us at IKEA Customer Service for more information during opening hours. If you are in a chat with us, you can get connected to a human co-worker by writing "I want to talk to a human" in the chat. Alternatively, you can call IKEA Customer Service on 01733 520006.

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