I want to return or exchange an article I purchased with interest-free credit?
You can return or exchange any IKEA Furniture purchased with our Interest-free credit, in line with our IKEA refunds policy. The refund will be processed by IKANO Bank against your finance agreement in place, a refund is not issued by the store nor contact centre.
If you need to pay for our kitchen installation, delivery or collection services, you can add them to the amount you're looking to borrow applying for your loan.
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You can use the Interest Free Credit (IFC) on all our products, except IKEA Food products. You can use it to pay for delivery/collection and installation services too.
Read moreCredit is provided by IKANO Bank and is available subject to status to UK residents aged 18 or over. Terms and Conditions apply.
Read moreIf you have purchased from IKEA UK online or in store, you can return your product to any IKEA store in the UK.
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Read moreThese locations are not full IKEA stores and therefore cannot process returns.
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