I want to return or exchange an article I purchased with interest-free credit?
You can return or exchange any IKEA Furniture purchased with our Interest-free credit, in line with our IKEA refunds policy. The refund will be processed by IKANO Bank against your finance agreement in place, a refund is not issued by the store nor contact centre.
If you need to pay for our kitchen installation, delivery or collection services, you can add them to the amount you're looking to borrow applying for your loan.
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Procedures for the return or exchange of IKEA Food service products purchased online.
Read moreWhen you are ready to let someone else enjoy your much-loved IKEA products, bring them back to an IKEA store at any time of the year. You’ll then get in-store credit to make your next purchase more affordable, while your used items find a new home.
Read moreStart by using the “Buyback Estimator Tool” to check how much in-store credit you'll get for your used IKEA products. Bring your products to your nearest IKEA store within 30 days of receiving your estimate. At the store, the condition of your products will be examined, and a final price will be given. You will receive an IKEA refund card to spend online or in-store.
Read moreAll eligible items that qualify for the buyback service should be in good, resaleable condition, and they should be clean and unmodified. Products also need to be fully functional and correctly assembled when returned.
Read moreWhether you’re buying a new kitchen or just an IKEA hot dog, there are many ways to pay. Your preferred payment method may vary depending on where you shop and what you’re buying. You can use a variety of popular easy and convenient payment options to pay for your IKEA purchase.
Read moreCollect points with IKEA Family to unlock a reward, then choose your preferred reward and enjoy it in stores, online or via phone.
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