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I want to return or exchange an article I purchased with interest-free credit?

You can return or exchange any IKEA Furniture purchased with our Interest-free credit, in line with our IKEA refunds policy. The refund will be processed by IKANO Bank against your finance agreement in place, a refund is not issued by the store nor contact centre.

If you need to pay for our kitchen installation, delivery or collection services, you can add them to the amount you're looking to borrow applying for your loan.

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