Can I purchase the removal service together with Delivery to your address – handover from the delivery vehicle?
The removal service can only be purchased in connection with the Delivery to your address - carried inside service.
The removal service can only be ordered together with Delivery to your address – with carry-in
The removal service cannot be combined with Delivery to your address – handover from the delivery vehicle, because the delivery is carried out by one driver.
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You can order a removal service from us for a home appliance, bed or sofa, when you order a new similar product.
Read moreAfter adding your desired items to your cart, choose 'Home Delivery' at checkout and select the 'Handover from delivery truck' option. On the delivery day, your order will be delivered as close to your house as possible.
Read moreThis option is for you, if you value flexibility and you are able to carry the goods inside yourself. The delivery partner will drive the truck as near as possible and will handout the order near the truck. Bare in mind, the deliver will assess safety and accessibility and due to this might not be able to drive all the way up to the door.
Read moreTo order the 'Delivery to your address - carried inside' service, add the desired products to the shopping cart and select 'Delivery to your address - carried inside' as the delivery option at checkout. Enter the delivery address and any more detailed delivery information, choose your preferred delivery time and confirm the order. You will receive an order confirmation by email and delivery details by SMS. On the delivery day, make sure that the transport company has unobstructed access to your home and that your order fits in the desired place. Also make sure that there is an adult on site to receive the order. An employee of the transport company will leave the order in the room of your choice. If there are any problems with the order (such as a missing or damaged product), please inform the driver immediately on site and contact IKEA customer service.
Read moreYou can track your order on our website.
Read moreTo ensure that your delivery is successful, you must provide a safe, clear, and adequate space for your products to be delivered by the delivery company. If your delivery is going to a higher floor than ground level (i.e. an apartment), sufficient access via stairs or an elevator is required. While most IKEA products can be delivered, some fragile, oversized, or seasonal items may have restrictions.
Read more