When should I choose the delivery your address - handover from delivery truck?
This option is for you, if you value flexibility and you are able to carry the goods inside yourself. The delivery partner will drive the truck as near as possible and will handout the order near the truck. Bare in mind, the deliver will assess safety and accessibility and due to this might not be able to drive all the way up to the door.
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To choose the best delivery option, consider the size and type of your order: Parcel Delivery for smaller items, and Delivery to your address for larger or bulky items. If you prefer picking up your items, Collect from IKEA location offers flexibility. For home deliveries, check available timeslots, lead times, and costs based on your postcode and order details.
Read moreTo ensure that your delivery is successful, you must provide a safe, clear, and adequate space for your products to be delivered by the delivery company. If your delivery is going to a higher floor than ground level (i.e. an apartment), sufficient access via stairs or an elevator is required. While most IKEA products can be delivered, some fragile, oversized, or seasonal items may have restrictions.
Read moreWe typically deliver parcel shipments within 3-5 days and car deliveries within 1-5 days.
Read moreThe delivery time window is selected for the implementation of the transport service.
Read moreTo use this service, add your desired items to your cart, choose 'Home Delivery' at checkout and select the 'To the Door Delivery' option. Provide accurate delivery details and confirm your order. You'll receive a confirmation email and SMS with delivery details, and on delivery day, ensure clear access and that someone over 18 is present. If you notice any issues (such as missing or damaged items), inform the driver on site and contact IKEA customer support.
Read moreThere are regional differences in the methods of contact. You can check this information from your order confirmation.
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