Customer service
Helping you help yourself
Looking to check the status of your order? Want to return a product or order a spare part? We have convenient self service options which will let you do just that!
Purchase history
In your profile you will find all your orders and receipts for your purchases. You can leave product reviews, order spare parts, manage your orders and more!
Log in to see your purchase historyTrack and manage your order
Check the details of your order using the order number and email address. Through the page, you can follow the progress of your order.
Track your orderReturn or exchange products
Read more about the 365-day exchange and return policy. You will also find easy instructions for filing a complaint on the page.
Read more about return policySpare parts
Is the screw missing? Is a spare part for your old IKEA furniture missing? You can easily order spare parts yourself directly through our website.
Order spare parts now!Stock check
Find out if what you are looking for is available online or in store.
Read more about stock availabilityIKEA Gift card
You can buy an digital IKEA gift card from the online store. Physical gift cards are sold in all IKEA stores and design studios.
Read more about gift cardFrequently Asked Questions
How to reach us!
Our customer service team will be happy to help you with any queries you may have and support you every step of the way. Find an answer from the options already available, or check which contact method is best for your particular issue.
Chat with us
Mon - Fri 09:00 - 18:00
Sat - Sun Closed
Call us
Mon - Fri 09:00 - 18:00
Sat - Sun 10:00 - 18:00
The charge is the same as for normal local calls or domestic mobile call charge as specified in your telephone service provider's price list.
Product safety & recalls
IKEA asks all customers who own an IKEA 365+ VÄRDEFULL Garlic press, black, to stop using it and contact IKEA.
Find an IKEA near you
Visit us in store and get inspired. We're open and excited for your visit. Browse our products, walk through our room settings, and grab a bite to go.