Are there any limitations for an order with delivery?
There is a minimum order value for parcel deliveries. Some products also require a certain number of items to be delivered, and some fragile products will not be available for parcel delivery.
To ensure our delivery service remains affordable and accessible for the many people, we're introducing a minimum order value for parcel deliveries.
Some products will be available for parcel delivery in pre-set quantities, and certain fragile items will only be available through Collect from IKEA location, to ensure safe handling and a better experience. For smaller orders below the minimum value, collect from IKEA location remains available for 2,90€, our most affordable option to shop online and pick up at your convenience.
When purchasing online, you will see available delivery options based on your shopping basket. In stores, our staff will help you find available delivery options.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
To ensure that your delivery is successful, you must provide a safe, clear, and adequate space for your products to be delivered by the delivery company. If your delivery is going to a higher floor than ground level (i.e. an apartment), sufficient access via stairs or an elevator is required. While most IKEA products can be delivered, some fragile, oversized, or seasonal items may have restrictions.
Read moreWe deliver your order for pickup from the parcel point and parcel deliveries to your door normally within 3-5 days and deliveries to your address within 1-5 days.
Read moreThis option is for you, if you value flexibility and you are able to carry the goods inside yourself. The delivery partner will drive the truck as near as possible and will handout the order near the truck. Bare in mind, the deliver will assess safety and accessibility and due to this might not be able to drive all the way up to the door.
Read moreTo use this service, add your desired items to your cart, choose 'Home Delivery' at checkout and select the 'To the Door Delivery' option. Provide accurate delivery details and confirm your order. You'll receive a confirmation email and SMS with delivery details, and on delivery day, ensure clear access and that someone over 18 is present. If you notice any issues (such as missing or damaged items), inform the driver on site and contact IKEA customer support.
Read moreWhen ordering parcel delivery to your door, add your chosen smaller products to the shopping cart and select "parcel delivery to your door" as the delivery method at checkout. Then enter the delivery address and any additional information. After placing your order, you will receive an order confirmation and an estimated delivery date by email. You will receive package tracking information once your order has been processed. Your package will be delivered to your doorstep at a time to be announced later. After receiving the package, please check that all the products you ordered were delivered intact and contact IKEA customer service in case of any problems.
Read moreYou can't edit the product content of a paid order. In the order tracking, you can see if there is a possibility to change the delivery time of your order or if the order can be cancelled.
Read more