Are there any limitations for an order with delivery?
There is a minimum order value for parcel deliveries. Some products also require a certain number of items to be delivered, and some fragile products will not be available for parcel delivery.
To ensure our delivery service remains affordable and accessible for the many people, we're introducing a minimum order value for parcel deliveries.
Some products will be available for parcel delivery in pre-set quantities, and certain fragile items will only be available through Collect from IKEA location, to ensure safe handling and a better experience. For smaller orders below the minimum value, collect from IKEA location remains available, our most affordable option to shop online and pick up at your convenience.
When purchasing online, you will see available delivery options based on your shopping basket. In stores, our staff will help you find available delivery options.
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To ensure that your delivery is successful, you must provide a safe, clear, and adequate space for your products to be delivered by the delivery company. If your delivery is going to a higher floor than ground level (i.e. an apartment), sufficient access via stairs or an elevator is required. While most IKEA products can be delivered, some fragile, oversized, or seasonal items may have restrictions.
Read moreYou can manage your order on our website. If the status of the order allows it, you can cancel or change the delivery time.
Read moreThis option is for you, if you value flexibility and you are able to carry the goods inside yourself. The delivery partner will drive the truck as near as possible and will handout the order near the truck. Bare in mind, the deliver will assess safety and accessibility and due to this might not be able to drive all the way up to the door.
Read moreYou can't edit the product content of a paid order. In the order tracking, you can see if there is a possibility to change the delivery time of your order or if the order can be cancelled.
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