Are there any limitations for an order with delivery?
There is a minimum order value for parcel deliveries. Some products also require a certain number of items to be delivered, and some fragile products will not be available for parcel delivery.
To ensure our delivery service remains affordable and accessible for the many people, we're introducing a minimum order value for parcel deliveries.
Some products will be available for parcel delivery in pre-set quantities, and certain fragile items will only be available through Collect from IKEA location, to ensure safe handling and a better experience. For smaller orders below the minimum value, collect from IKEA location remains available for 2,90€, our most affordable option to shop online and pick up at your convenience.
When purchasing online, you will see available delivery options based on your shopping basket. In stores, our staff will help you find available delivery options.
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We deliver your order for pickup from the parcel point and parcel deliveries to your door normally within 3-5 days and deliveries to your address within 1-5 days.
Read moreTo ensure that your delivery is successful, you must provide a safe, clear, and adequate space for your products to be delivered by the delivery company. If your delivery is going to a higher floor than ground level (i.e. an apartment), sufficient access via stairs or an elevator is required. While most IKEA products can be delivered, some fragile, oversized, or seasonal items may have restrictions.
Read moreThis option is for you, if you value flexibility and you are able to carry the goods inside yourself. The delivery partner will drive the truck as near as possible and will handout the order near the truck. Bare in mind, the deliver will assess safety and accessibility and due to this might not be able to drive all the way up to the door.
Read moreWhen ordering parcel delivery to your door (home parcel), add your chosen smaller products to the shopping cart and select "parcel delivery to your door" as the delivery method at checkout. Then enter the delivery address and any additional information. After placing your order, you will receive an order confirmation and an estimated delivery date by email. You will receive package tracking information once your order has been processed. Your package will be delivered to your doorstep at a time to be announced later. After receiving the package, please check that all the products you ordered were delivered intact and contact IKEA customer service in case of any problems.
Read moreIKEA offers Delivery to your address, Parcel Delivery, and Collect from IKEA location or from external pickup point.. Home Delivery includes 'carried inside' and 'handover from delivery truck' options. Parcel Delivery is ideal for smaller items through post and Collect from IKEA Location allows you to pick up your order from an IKEA store or Collection Point.
Read moreTo order the 'Delivery to your address - carried inside' service, add the desired products to the shopping cart and select 'Delivery to your address - carried inside' as the delivery option at checkout. Enter the delivery address and any more detailed delivery information, choose your preferred delivery time and confirm the order. You will receive an order confirmation by email and delivery details by SMS. On the delivery day, make sure that the transport company has unobstructed access to your home and that your order fits in the desired place. Also make sure that there is an adult on site to receive the order. An employee of the transport company will leave the order in the room of your choice. If there are any problems with the order (such as a missing or damaged product), please inform the driver immediately on site and contact IKEA customer service.
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