Unable to assemble, needed a replacementZachary S.I was unable to assemble this the first time I received it as one of the bolt was missing the drive hole and the frame was welded in a way that destroyed the threads on the inside (vital to keep the unit in place). Currently awaiting a replacement.2
Absolute garbageGREG J.How is this even able to be sold? It is an absolute mess. Worst thing I have have ever encountered. We have lots of IKEA stuff and this was worst than anything. Screws don't fit and feels flimsy. Utter trash1
Worst IKEA product evertina h.This product is so hard to put together - and I am speaking as someone who has put together the ikea bunk bed. It’s worse than any IKEA products I ever used, the quality is so bad that it’s so rigid to put them in place, and one of my hardware won’t fit properly I had to use hammer. It feels cheap as well. Very disappointed.1
Great idea, poor qualityJeffrey L.Making better use of the vertical s pace under my cabinets, great idea! There are designed rather smart and doesn't get in the way of outlets or switches. However, the welds are really poor! Don't overtighten the screws or the welds come off. Don't tighten it enough and risk the whole thing falling when it loosens over time.2
Broke when reinstallingKate M.I had it in one place for a year and remembered it was easy to install and convenient to use but I moved to a different house and when I tried to reinstall it, the part that holds the arms at your desired length broke when I tightened it. The part looks like metal. Maybe it was my mistake, I wasn’t following any instructions but I didn’t expect the part to break off. I do like the product and I still have things to attach to it so I plan on buying a new one but I hope this isn’t something that could regularly happen, I could see a lot of people over tightening that spot and breaking it otherwise. Something pressure fit shouldn’t break under pressure, if there are times it could then there needs to be a big warning.3
Jagged puzzlesPO L.1 of the parts 10051085 failed to go all the way in to lock the sliding leg, 1 of the parts 10045911 failed to clamp the bolt head properly and popped out. I used duck tape to hold it together, so it went underneath the sink instead of the countertop. Love the design and accessories available for purchase, but quality left to be desired. Assembled it before you leave Ikea.2
SunnerstaCherylMade well. Looks great. Gives me extra room on the counter.5
Space saverDELIAGreat for saving space on the counter top.5
Great for small kitchens - don't overload itVICKY J.We bought 2 of these for our kitchen because we have almost no drawers and minimal counter space. Ours primarily holds all our cutlery on one rack, and then things like measuring cups/scissors/egg rings on the other rack. In the year or so that we've had it the rack has loosened and fallen over twice. Luckily only 2 ceramic spoons broke but it does make me a bit nervous. I think this could be helped if the adjustable end that you screw to tighten was wider/longer like the way the Umbra shelf is designed, so if the rack loosens, the feet help to prevent tipping. Or if it could be clearer on the recommended weight limit (other than the hooks on the sides) because I use the cup attachment with cutlery inside so the weight is distributed differently.4
Good for the proce, butHoon H.Good for the proce, but not so strong.5
Under counter organizerMÄRKVÄRDIG Paper napkinGood but instructions not clear4