Good design, materials not so good, customer service poorCasdaI like the design. Unfortunately, the materials they use seem to have gotten more cheap and flimsy.
I purchased a bunch of items last spring. Two of the items had issues. The rest were great.
This Alex item was already damaged when I opened the box. After many back and forth emails about it, I was asked to send photos, and then did a video chat with one of their reps who took their own photos. After taking up a lot of my time, they simply didn't follow up and have not responded to my emails.
I will say that they were good in dealing with the other item. I assembled the shoe storage rack and about a week later one of the screws had already ripped out of the particle board form normal use. In this case, they refunded me as the shoe storage rack was not usable.
I understand that inexpensive means lower quality, but the items should be functional and undamaged. And unfortunately I can't take a chance and order from ikea if I can't trust that they will stand behind their products.2
Good sizeCarollMakes a great storage for things5
poor qualitySatinderthe drawer rails broke really quick and they dont provide spare rails1
StorageGiovannaEasy to put together and plenty of storage.5
Poor quality controlKatieThis is the first time I have been disappointed with an Ikea product - it is obvious they have cut corners for manufacturing as I have never had to force pieces together on Ikea furniture the way I had to with this product. Second, the guides for some of the drawers are not lined up properly, so the spacing between drawers is inconsistent. One of the drawers actually knocks on the one above it when being closed.
Three sides of the drawers are covered in a white plastic sheeting, rather than paint or laminate - it feels cheap and is not as durable.
I hope this is a one-off and Ikea doesn't become a trend for Ikea.3
Crafters choice!Janetamazing for sorting and organizing my many craft items.5
Good drawersSusanHave these as bedside tables and extra storage drawers in my office. After assembling at least 5 of these I finally can assemble in no time!5
Almost perfectLouiseI wish it came in a file cabinet version in this colour.5
Excellent Drawer SetSandraThe drawers need have screws removed if you want to take them out.5
Love this unitKendraInitially I purchased to use this beside my desk but then fell in love with it as a night stand!!
I have had it for 8+ years I think and it’s stood up so well! I just purchased some peel and stick wallpaper to dress up the drawers a bit! 5
Crooked drawersBrittniThe drawers are very crooked and there's no way to fix this issue. The sliders are preinstalled. I live to far away to return in the return window, so now I am stuck with a lemon. I learned this is an issue for many once I looked up the problem. 3
Great valueAnonymous reviewerI actually bought two of the units for my desk and I love it. I’m considering buying another one for my office as a standalone.5
Wonderful productSheilaThe drawers and great for organization and fit perfectly in my room. However, I think that the drawer sliders are a little annoying because they sometime get stuck and are not as simple as wheel tracks. The assembly took a while but was relatively easy. Overall good product.4
Verby BadMcHorrible product. There are five drawers and five tracks, but only four drawers can work. The tracks were not put in the correct place. This is my first and last time buying from Ikea1
Excellent Under Desk CabinetRobertThis cabinet fits perfectly under my desk to one side which now affords me a tidier desk top. The five drawers are a good size and pull out easily. The number of pieces at first seemed a bit daunting but it came together easily. 5
Disappointed – Poor Quality and No SupportJaydeepI’ve only had this drawer unit for 2 months, and already the bottom drawer opener has come loose. Every time I open it, the drawer nearly falls out. The build quality feels very cheap for the price. I reached out to IKEA for support, but they told me it’s not covered under warranty — which was honestly shocking. There’s no point in advertising a warranty if it doesn’t cover basic issues like this. It’s already expired now, and I’m left with a faulty product. Not worth it.1
DrawerSelamGot missing items and the company from me crazy to do just a return. Don’t trust social media and buy this . I was recommended by a friend to buy this but at the end I got lots of disrespect from them just to do a simple return. Very poor service might as well shut this place since they don’t know how to solve a problem and send full items.1
Great drawers, want it in wood!! DanielleI have one of these that’s wooden and love it please bring it back in the white oak5
Great product!JorgeOnce you start, its easy to complete!
Have use it with an existing table top as a leg on one side and use 2 IKEA adjustable legs on the other side. Really great…5
Bring back the white stain oak color pleaseHoneyGot 2 drawer before but its white color now I wanted the white stain oak color to build my vanity for a change saw it in tiktok and its a viral color of vanity. Hope you will bring it back that color 💛 Thankyou5