IKEA recalls HEROISK and TALRIKA plates, bowls, and mugs due to risk of breakage and burns
IKEA urges customers who own HEROISK or TALRIKA plates, bowls, and mugs to stop using them immediately and to contact IKEA for a full refund.
Customer safety is a top priority at IKEA. All our products are tested and comply with applicable standards and legislation. Despite these testing standards, we have received reports of some HEROISK and TALRIKA products breaking. Due to the potential risk of burns from hot contents upon breakage, we are recalling all HEROISK and TALRIKA plates, bowls, and mugs as a precautionary measure.
Stores that are currently closed due to public health restrictions are unable to accommodate returns, and customers are encouraged to wait until their local store reopens before visiting any IKEA store where HEROISK and TALRIKA products can be returned to the Returns & Exchanges department for a full refund.
Proof of purchase (receipt) is not required and there is no limit to when the product can be returned. To check store openings due to COVID-19 restrictions, please visit the COVID-19 information hub.
For more information, please call IKEA toll-free at 1-800-661-9807.
IKEA thanks all customers for their understanding and apologizes for any inconvenience this recall may cause.