Do I need to be at home to control my smart home?
No. If you have set up and enabled Control Anywhere in the IKEA Home smart app, you can connect with DIRIGERA hub and your smart products even outside of your Wi-Fi.
Control Anywhere needs to be set up, similar to other integrations while you are connected to your home's Wi-Fi. This also applies for turning it on or off. If Control Anywhere is turned on or off, the setting applies for all users that have access to the same DIRIGERA hub.
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How about guests in my smart home, how can they control things like lighting?
With DIRIGERA hub, you can control your home in many different ways, and our range of remote controls is a great way for your guests to use your smart products.
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How do I update the IKEA Home smart app, DIRIGERA hub and my smart products?
The apps IKEA Home smart (works with DIRIGERA hub) and IKEA Home smart 1 (works with TRÅDFRI gateway) can be updated in either App Store or Google Play, wherever you first downloaded it. Make sure to keep your app updated to enjoy the latest features! DIRIGERA hub and TRÅDFRI gateway, together with your smart products, automatically stay updated.
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Can I place DIRIGERA hub outdoors?
No. The DIRIGERA hub must be located indoors and near your Wi-Fi router since they need to be connected with a network cable.
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Can I use the IKEA Home smart app with TRÅDFRI gateway?
No. The app "IKEA Home smart" only works with DIRIGERA hub, and the app "IKEA Home smart 1" is only compatible with TRÅDFRI gateway.
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Can I still control my IKEA smart home even if my internet connection is down?
Yes. Both DIRIGERA hub and TRÅDFRI gateway must be connected to your Wi-Fi router, but they don't need an actual internet connection.
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Do I need DIRIGERA hub if I have a similar hub or bridge from another brand?
Yes. DIRIGERA hub is needed to use the IKEA Home smart app and to connect smart products from IKEA to your smart home.
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