Skip to main content

Appliance support

Assembly man pictogram

We’re sorry that your appliance is causing questions or inconveniences. That’s why we’re here to find a solution as quick as possible.

Before calling, please follow the steps below so we can assist you faster:


1. The instruction manual for your appliance includes a common troubleshooting section that might solve your problem or answer your question. All manuals are available online.

Please click here to view the manual for your appliance.


2. In order to better assist you, please ensure you have the model number, and serial number located on your appliance.

Type of appliance and plate location

  • Range - Inside oven drawer, on oven rim.
  • Wall oven - Inside oven drawer, on rim.
  • Cooktop - On underside of unit.
  • Microwave - Inside microwave, on rim.
  • Dishwasher - Inside dishwasher, on rim.
  • Refrigerator - Inside dishwasher, on wall.

3. If the product is covered by an IKEA warranty, please have the order number or receipt ready.

Call Whirlpool: 1-866-664-2449