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Contact IKEA Belgium

Like to check the status of your order? Return a product or order a spare part? Or simply check your gift card balance? You can do it all conveniently online. 

Information about product stock levels

Supply chains around the globe are facing big challenges. Some products currently have longer delivery times. We are doing everything we can to make them available to as many people as possible as soon as possible. Our Customer Service co-workers get the same status information as you online and in the app. We are unable to give much more information about product availability on the phone or in a chat. 

Do you have a question? Enter a term in the search bar to get the answer.

Ways to contact us

Can’t find an answer to your question in our FAQ? Contact us. See how below. 
Our agents can support you in French and Dutch.

Call us

Opening times
Monday-Thursday: 9:00-20:00 
Friday: 9:00-21:00 
Saturday: 9:00-20:00

Call +32 2 719 19 19 for Belgium or +352 2 700 12 70 for Luxembourg.

Visit us in the store

Drop by your nearest IKEA store, which you can find here.