IKEA Guarantees
All our products are tested thoroughly before they come on the market. If something does go wrong and you notice a quality issue some time after purchase, it’s reassuring to note that some products come with an extended warranty over and above the statutory two-year warranty. We are convinced of the quality of our products and we want to show it.
When IKEA guarantees apply
Our guarantees can change over time and are always determined by the date of order or purchase. The period the terms and conditions of yours applies to starts from the day you receive your product – whether you take it home yourself, or it’s delivered to you – so always keep a record of your purchase and order.
Across kitchens, bathrooms and bedrooms, each of our guarantees outline exactly what IKEA will do to fix a problem.
IKEA kitchen & cookware guarantee
On the METOD kitchen system, we offer a 25-year guarantee covering defects in material and workmanship.
We give you a 10-year warranty on the ENHET kitchen system covering defects in materials and finish.
We give you a 5-year warranty on the KNOXHULT kitchen system covering defects in materials and finish.
All IKEA kitchen mixer taps, with the exception of KALLSJÖN, come with a 10-year warranty. And all IKEA appliances, with the exception of LAGAN and TILLREDA, are covered with a 5-year warranty.
All IKEA pots, pans and woks without a non-stick coating, come with a 15-year guarantee.
All IKEA knives, with the exception of FÖRDUBBLA, HACKIG, UPPFYLLD, SKALAD and SMÅBIT, cutlery knives, steak knives and knife sharpeners, come with a 15-year guarantee.
These guarantees only apply to domestic use of the kitchen and are subject to the general terms and conditions.
IKEA bathroom guarantee
The 10-year IKEA bathroom guarantee covers defects in material and workmanship on bathroom series. It also covers our wash-basins, mixer taps and shower mixers.
All shower accessories such as riser rails, head showers and hand showers, shower hoses and hand shower parking brackets come with a 3-year guarantee.
We offer you a 10-year guarantee that covers defects in the material and workmanship on the ENHET system. All indoor mixer taps have a 10-year guarantee. This guarantee is valid for domestic use and is subject to the terms and conditions stated in this folder.
- Product information page
IKEA bedroom guarantee
IKEA gives you a 10-year warranty on mattresses, which covers the mattresses themselves and bed bases marked with our warranty logo. The warranty covers material and production faults.
It's important to us that your new mattress is a dream fit for you. That's why IKEA gives you 90 days to decide whether you're happy with your choice.
We also offer a 10-year guarantee on PAX wardrobes and KOMPLEMENT interior organisers against defects in materials and workmanship.
IKEA sofa and armchairs guarantee
Our sofas are rigorously tested to comply with our strict standards for quality and durability as well as with the highest standards for domestic use. This means that we can offer you a 10-year guarantee against defects in materials and workmanship that covers frames and cushions of our sofas. For our IKEA STOCKHOLM sofa, this involves a 25-year guarantee.
IKEA workspace guarantees and IKEA office furniture guarantees
We’re offer you a 10-year guarantee against defects in materials, workmanship and function on all main parts in the BEKANT series, IDÅSEN series, GALANT storage system, THYGE desk and HÄLLAN cabinets.
We also provide a 10-year guarantee against defects in materials and workmanship in the moving parts and frame of the following IKEA office chairs: MARKUS, LÅNGFJÄLL, HATTEFJÄLL, ALEFJÄLL, JÄRVFJÄLLET, TROLLBERGET, FLINTAN and FJÄLLBERGET.
The warranty on certain IKEA desk systems also covers commercial use. Read the terms and conditions of the various products and categories in the warranty brochures.
IKEA storage solutions guarantees
BESTÅ & BROR are tested very thoroughly to make sure that all parts meet our strict quality and durability standards and the most stringent household norms. That is why we can offer you a free 10-year warranty against defects in materials and workmanship on the BESTÅ & BROR systems.
