How can I order spare parts for non-IKEA appliances?
To order spare parts for a non-IKEA appliance purchased from IKEA, you must go through the manufacturer of the appliance. Spare parts for non-IKEA household appliances are handled exclusively by the manufacturer's authorized service centers.
To identify the correct service center, consult the user manual that came with your device. This contains the contact details of the authorized service center as well as instructions specific to the make and model of your device. A digital version of the manual is also available on IKEA.be.
Once the service center has been contacted, they will help you identify the correct spare part and explain the ordering procedure. Ordering, payment, delivery and delivery terms vary by manufacturer and are communicated directly by the service center.
Delivery options and lead times are set by the manufacturer's service center. When you get in touch, they will be able to inform you about the available delivery methods and estimated times.
The order is also tracked by the manufacturer's service center. This will tell you how to track your order and receive delivery updates.
If you can't find the contact details of the authorized service center in the user manual or on IKEA.be on our appliances pages Warranties, you can contact IKEA on +32 2 719 19 19. A staff member will be able to help you find the necessary information.
If your electrical appliance is no longer under warranty, please visit the Direct Repair website to find and order the spare part you need.
If you can't find the contact details of the authorized service center in the user manual or on IKEA.be on our appliances pages Warranties, you can contact IKEA on +32 2 719 19 19. A staff member will be able to help you find the necessary information.
If your electrical appliance is no longer under warranty, please visit the Direct Repair website to find and order the spare part you need.
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