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How do I get my VAT refund if I am a tourist from outside the EU?

Do you live outside the EU and buy from IKEA in Belgium? Then you can reclaim VAT via Tax Free and Global Blue when you make at least €125.01 in purchases per month.

When are you entitled to a VAT refund?

You can reclaim VAT if:
  • You have a permanent address outside the European Union
  • You are a tourist who makes purchases within the EU
  • You purchased at least €125.01 including VAT per month at IKEA
  • you can use the goods outside the EU
Proof of residence outside the EU may be required (e.g. passport or address).

What do you do when you buy in an IKEA store?

1. Report to Customer Service

After your purchase, go to the Customer service and you indicate that you live outside the EU.
You will receive:
  • one Tax Free formulier
  • one pre-paid Global Blue envelope
 

2. Get your form stamped by customs

You have to Have a tax-free form stamped upon departure from the EU, for example at the airport.
➡️ Important: without this stamp you can Not getting VAT refunded.

3. Request your refund

You choose one of these options:
  • You go to a Global Blue Refund Point in a European airport.
  • You send your Stamped form + receipt/invoice On to Global Blue in the envelope provided.
 

What do you do when buying on IKEA.be?

  1. You order online at IKEA.be
  2. Then you send a Email to customer service
    Subject: IKEA Export Name + First Name
Please mention in your email:
  • that you live outside the EU
  • Is Name and address
  • of IKEA reference of your order
You will then receive your Tax Free formulier.
Also with online purchases you must:
  • Your form Have it stamped by customs
  • request your refund via a Refund Point or through your documents to Global Blue.
👉 More info about Global Blue.

How does it work with export via courier?

Are you buying large purchases that leave via courier (e.g. DHL, FedEx)?
And:
  • ask the courier for the EXA-EX1 documents at
  • you send these documents together with your invoice via email to Global Blue.
👉 GLOBAL BLUE BELGIUM refunds your VAT
(minus their service fee, listed on the Tax Free form).

How can you track the status of your refund?

You can follow up on your request via Global Blue.

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