Berrinba Collection Point

This price covers the delivery of your purchase to the Collection Point.

• $10 flat fee for non-members
• $5 fee for IKEA Family members with a spend over $500

Step 1: Parking
• Enter via Car entry (not Truck Entry) for CEVA Logistics at 40 Mcphee Dr, Berrinba and follow the signs to the far end of the carpark.
• Park in one of the four collection bays. Bay 4 is suitable for trailers.

Step 2: Contact for collection
• Once parked, call the number provided via SMS.
• This number is also displayed at the site.

Step 3: Collection and acceptance
• The Collections Team will confirm your order details, name and bay number.
• Once confirmed safe to load, Proof of Delivery photos will be taken of your items.

Safe loading reminder
IKEA Click and collect customers must ensure they have:
• A suitably sized vehicle
• Load-restraint equipment
• Manual-handling support when loading and transporting items
For safety reasons, the Collections Team is unable to assist with loading.

Permitted Vehicles
• The carpark can safely accomodate cars, utes, vans, trailers and light trucks up to 4.5-tonne GVM.
• Unfortunately, vehicles over 4.5-tonne GVM are not permitted on site, so collection using larger trucks isn’t possible. 

• Ensure you wear closed-toe shoes when picking up your order.
• Before visiting your local Collection point, be sure to bring a valid ID and your order confirmation email.
• Please adhere to all traffic communication on site.
• In the event of an evacuation, please follow the warden's instructions. 
• Animals or children under 16 are not permitted onsite. If you are picking up items with a child or animal, they must remain in the vehicle.

When picking up large items from IKEA please be aware of how to safely restrain loads. The Load Restraint Guide for light vehicles is designed to help you load your vehicle or trailer safely.  

Read the guide

• Due to high demand, time slots may be limited. Available times are listed during online check-out.
• Consider package dimensions and weights, so your order will fit in your vehicle. This information is on each product’s webpage.
• Decide in advance who will collect your order. You can only list an alternate collector while placing your order.
• Want an order update? If you have an order confirmation number, you can track your order.