Skip to main content

Turn your pre-loved IKEA furniture into vital support for those impacted by domestic and family violence

Customer brings back pre-loved IKEA furniture for Buy-back Move Forward scheme
Corporate news4 April 2022
Today IKEA Australia is launching a new initiative, Buy-back Move Forward, to help support victim-survivors of domestic and family violence have a safer life at home. From 7 April – 21 April 2022, IKEA is transforming its Buy-back service, in partnership with RizeUp - a community-driven charity providing life-changing support for families affected by domestic and family violence.

IKEA is encouraging customers to return their pre-loved products through the Buy-back scheme as normal to receive an IKEA refund card. However, for the next two weeks IKEA will match the customer’s refund amount and donate these funds to RizeUp.

During the campaign period, customers can choose to spend their refund card in-store as they normally would, or they can choose to donate all or part of their IKEA refund card to RizeUp. Customers can also get involved by donating any amount of their choosing at the checkout – even if they don’t have any IKEA furniture to return.

Mellisa Hamilton, Sustainability Manager, IKEA Australia, said, “Every day, Australians are impacted by domestic and family violence, and the reality is this is usually happening in the home. At IKEA we believe everyone should have the right to a safe life at home, and we have a responsibility to make this a reality for as many Australians as possible.”

“Buy-back Move Forward is a way to unite with our co-workers and customers to make a positive impact together. By giving their pre-loved IKEA furniture a second life, customers are helping create safe new homes for individuals and families in need and giving them hope and empowerment to move forward.”

Nicolle Edwards, CEO of RizeUp, said, “We know there is much more to do in terms of education and advocacy around domestic and family violence in this country, and corporate partnerships like this have great capacity to change the outcomes of the most vulnerable within our community.”

“RizeUp is an organisation built around practical and immediate responses that not only simultaneously drives awareness to domestic and family violence within community, but also meets critical needs and ensures people have a safe, comfortable home within which to anchor their trauma recovery.”

“I am thrilled to be celebrating the partnership between IKEA and RizeUp and I am confident that together we will make many more houses into homes and continue to help break the cycle of violence.”

As part of the commitment to creating a safer life at home for all Australians, IKEA is taking important steps to better support its own people. With this issue so widespread in Australia, it is likely that there are IKEA co-workers who know someone, or are themselves, experiencing domestic and family violence.

IKEA has worked closely with leading domestic and family violence expert, Associate Professor Kate Fitz-Gibbon, to introduce a series of company-wide policy measures for its 4000 Australian co-workers, including paid leave, tailored support and safety plans and training programs.

Visit www.ikea.com.au/buybackmoveforward to get a quote for your pre-loved IKEA products, follow the simple online tool to check your item is eligible and take it in store from April 7 – 21 to help those experiencing domestic and family violence.

IKEA customer brings back pre-loved furniture in store

Buy-back Move Forward customer

Download image (3.43 MB)

IKEA poster in store

Buy-back Move Forward poster

Download image (3.43 MB)

Refund card

IKEA refund card

Download image (6.86 MB)

Pre-loved IKEA item being returned

Buy-back Move Forward customer brings pre-loved furniture to store

Download image (5.55 MB)