Can I redeem rewards at all IKEA stores?
Yes, you can redeem the rewards at all stores in IKEA Australia.
Product rewards can be used both online and in-store (cash and carry only-when the products are collected and transported by the customer themselves).
Assembly service & delivery rewards can be used online only.
Food rewards can be used in the Swedish restaurant in-store.
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Can I enjoy reward keys from IKEA Family alongside other IKEA product promotions?
Yes, you can enjoy Reward keys from IKEA Family along with other IKEA product offers like Family member product discounts.
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What happens if I return a product purchased using one or more rewards?
Reward keys will be deducted automatically.
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Where can I find more information about the reward keys?
Information regarding reward keys can be found by logging into your IKEA Family profile on the IKEA website or the IKEA app.
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Do reward keys and rewards expire?
Collected reward keys will expire within 24 months. Chosen rewards will expire if not used within 30 days.
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How do I accumulate reward keys?
When making a purchase, in-store, online or through our remote selling team you can collect reward keys.
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What can I redeem with my reward keys?
We have different rewards available so you can choose the one that best suits your needs.
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