Can I submit a claim for a damaged or faulty item online?
Is your product faulty or damaged? IKEA is here to help!
We currently offer the following self-service options:
- See your order status, find a receipt and even cancel, modify or reschedule your order via Track and Manage Your Order
- Make a claim for a damaged item in your delivery via Track and Manage Your Order
- Order small spare parts Spare Parts
If your claim does not fall under these categories, please see all our claims information here.
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