Skip to main content

What happens if I bring my second hand furniture to an IKEA store and IKEA doesn't accept it?

For ineligible products, consider reuse, donation, selling via online marketplaces or recycling.

For ineligible products, consider reuse, donation, selling via online marketplaces or recycling.

IKEA reserves the right to refuse to accept a product at in its sole discretion, including if your products are ineligible for the furniture Buy-back service, are not as described in the online web solution.Products that are not accepted must be taken away by the customer, products are not to be left on IKEA premises.

What particular parts of our articles do you find unsatisfactory or unhelpful?

The text is confusing to understand

The text is not relevant to my question

The text is relevant but not helpful

The text is too long or too short

Thank you for your feedback!

Was the article not helpful? Try one of the related articles below.

  • I received a free voucher email/SMS from IKEA. Is this a scam?

    Our promotions will often run through IKEA Family. Please do not click any links before checking the sender of the email is from IKEA. If you are unsure, reach out to us for assistance.

    Read more
  • Does IKEA use animal feathers in products?

    Our pillow and bedding ranges can include duck feathers. IKEA is committed to the humane and respectful treatment of animals and does not accept any form of cruelty to animals.

    Read more
  • What is Democratic Design

    Democratic Design is our approach for designing, developing and evaluating IKEA home furnishing products.

    Read more
  • How do I report an abandoned shopping trolley?

    We can come and collect found trolleys.

    Read more
  • Do you offer solar panels?

    We offer a Home Solar system range called SOLSTRÅLE, through our partner Solargain.

    Read more
  • What precautions are IKEA taking for COVID-19?

    Our focus is the health and safety of our co-workers, customers and service providers as we work together to stay safe and healthy based on frequently updated recommendations from the Australian Government.

    Read more