Can I return a mattress after a year if there are quality issues?
For any quality issues, IKEA mattresses come with a 10-year guarantee. The IKEA guarantee does not extend to SULTAN bed bases or bed slats.
IKEA mattresses come with a 10-year guarantee. You can refer to the IKEA Mattress Guarantee Information for full details on what types of issues are covered.
The Love it or Exchange It policy and IKEA Mattress Guarantee terms and conditions apply to all new mattresses. SULTAN bed bases and slats are excluded from the Love it or Exchange It policy. You should note that these policies do not affect your statutory rights.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
If you find that your mattress is too firm, too soft, or simply not suitable for you, you can return it and exchange it for another.
Read moreIt is important to IKEA that you love your new mattress. If after a while you discover that your mattress is too firm, too soft or too something else, you can exchange it for another.
Read moreAt IKEA, it’s OK to change your mind - check out our generous 365-day return policy
Read moreInitially your new mattress can seem a bit too firm. Allow one month for your body to get used to the mattress and for the mattress to adjust to your body.
Read moreIf you would like to upgrade your mattress, all IKEA asks is that you pay the difference between the original purchase price and the price of the replacement chosen, subject to the mattress qualifying for a return under the mattress return policy.
Read more