How does IKEA support me in different delivery options?
Don’t be afraid of big delivery fees on small orders. IKEA has flexible delivery options to suit you.
IKEA delivery service buys you time and energy to do what you want – like sing in the rain instead of drive in it. Delivery comes via parcel starting at $5 or truck from $49. We’ll tell you which kind fits your order. Or save money with Click & Collect by ordering online and collecting at an IKEA store from $5, or a local pick-up point from $19. Explore our delivery options and prices.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
If you'd like to order a bigger spare part or are unable to find the spare part number, you can reach out to Customer Service online or in IKEA stores.
Read moreAll IKEA products are carefully tested before being sold. However, if something goes wrong and you notice a quality issue over time, or the product breaks unexpectedly IKEA offers a guarantee period on select products in addition to your rights under Australian Consumer Law.
Read moreIf a product has been delivered to you in a damaged state, please report this as soon as possible through 'Track & manage my order' or by reaching out to IKEA Customer Service either online or in store.
Read moreIf you receive a product you did not order, first check whether it's an extra item or if something from your original order is also missing. If items are missing, contact IKEA Customer Service in-store or online, and a co-worker will assist you with returning the incorrect items and getting the missing ones. If you've received extra items, verify on the purchase invoice whether you've been charged, then contact IKEA Customer Service for guidance on how to proceed.
Read moreIf you've just received a product or package that has missing parts, start by opening all boxes, finding all the parts bags, and reviewing the assembly document. Some parts may look similar or be located in separate packages. If it is still missing, you will be able to either order these parts online, pick up the missing part(s) at an IKEA store, or arrange a delivery through IKEA Customer Services depending on the part that you’re missing.
Read moreYou can order small spare parts using the Order spare parts tool, Purchases page in your IKEA Family account or at Customer Service desks in IKEA stores.
Read more