Skip to main content
EN AUEnglish

What do I do if I have a product missing from my order?

Go to "Track and manage my order" and check if your order is scheduled to be delivered on different dates and by different delivery methods.

Depending on stock availability at the time of purchase, the delivery of your order may be carried out in a single day or divided into 2 or more different days. 

It is also a common occurance orders are split into different deliveries. Go to Track and manage your order and check if your order is scheduled to be delivered on different dates and by different delivery methods. If you can confirm that an item is missing, click contact us.

Please have your order number and missing item codes available so that we can resolve your issue as efficiently as possible.

What particular parts of our articles do you find unsatisfactory or unhelpful?

The text is confusing to understand

The text is not relevant to my question

The text is relevant but not helpful

The text is too long or too short

Thank you for your feedback!

Was the article not helpful? Try one of the related articles below.