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Can I arrange for my Click and Collect order to be delivered?

We're unable to convert your order into a delivery order. If you order is too large to take home, you can purchase our delivery service when you go to collect your order.

 

We're unable to convert your order into a delivery order. If you order is too large to take home, you can purchase our delivery service when you go to collect your order by bring it over to the Home delivery counter.

Alternatively, you can contact us to cancel your order for a full refund and place your order again online at IKEA.com.au. For this option, we suggest checking the delivery date of your order before decising to cancel your Click and Collect order with us. 

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Was the article not helpful? Try one of the related articles below.

  • I can't pick up my Click and Collect order yet, can it be held?

    For all store Click and Collect orders, you have 3 days from the date that the order is ready to collect to pick up your order.

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  • Will I be able to change my Click & Collect date later?

    Click & Collect dates can be changed if your order has not yet been picked by our team.

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  • I can't place a Click and Collect order. Why is this?

    There may be issues with stock or we have recently received the maximum number of orders we can fulfill on this day already.

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  • My Click and Collect order is ready before the collection date. Will it still be held?

    Yes! Sometimes we are able to pick your order earlier than expected. Your order will still be held for 3 days from the date stated on your order.

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  • Will your staff help me load my Click and Collect order into my car?

    Please bring support with you to help load heavy goods into your car and make sure the car is to the appropriate size for the order.

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  • Can I add or remove items to my Click and Collect order?

    Once your order has already been placed, please get in touch with us to make modifications.

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