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Can I collect reward keys at all IKEA stores?

Yes, you can collect reward keys in all IKEA stores located in Australia, on the website IKEA.com.au, IKEA app, remote sales by phone and even in plan and order points.

Reward keys from IKEA Family are only available in IKEA Australia, IKEA Italy and IKEA Portugal.

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  • How do I use my rewards keys?

    You can use your reward keys to redeem rewards that are available to you based on the number of reward keys you have collected.

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  • Can I redeem rewards at all IKEA stores?

    Yes, you can redeem the rewards at all stores in IKEA Australia.

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  • How can I change my IKEA Family account details or delete my account?

    To update or delete your account, simply log into your IKEA Family profile on the website and go to the "Manage Account" section.

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  • What is the value of 1 reward key? Are reward keys the same as money?

    All reward keys are non-transferable and non-refundable; they cannot be exchanged for money.

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  • How can I opt out of reward keys from IKEA Family?

    Reward keys is part of the IKEA Family benefits. If you opt out you will not be able to enjoy other benefits as an IKEA Family member.

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  • How do reward keys from IKEA Family work?

    You can collect reward keys online and in-stores, or through interactions with IKEA. Then you can redeem the keys you have collected for a reward of your choice.

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