Will all customers have the same reward options available?
The list of rewards is the same for all IKEA Family members in Australia.
The list of rewards is the same for all IKEA Family members in Australia.
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Who can collect and enjoy reward keys from IKEA Family?
Existing IKEA Family members with a registered email address will be automatically enrolled in reward keys from IKEA Family
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How do I redeem rewards at the store?
You will need a QR code or a 16-digit code in order to redeem a reward at the store which can be found in your IKEA Family profile.
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Can I enjoy reward keys from IKEA Family alongside other IKEA product promotions?
Yes, you can enjoy Reward keys from IKEA Family along with other IKEA product offers like Family member product discounts.
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What happens if I return a product purchased using one or more rewards?
Reward keys will be deducted automatically.
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Where can I find more information about the reward keys?
Information regarding reward keys can be found by logging into your IKEA Family profile on the IKEA website or the IKEA app.
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Do reward keys and rewards expire?
Collected reward keys will expire within 24 months. Chosen rewards will expire if not used within 30 days.
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