What is the value of 1 reward key? Are reward keys the same as money?
All reward keys are non-transferable and non-refundable; they cannot be exchanged for money.
All reward keys are non-transferable and non-refundable; they cannot be exchanged for money.
Reward keys can be used to choose and enjoy rewards available through your IKEA Family account (via the IKEA.com.au website or IKEA app).
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Can I offer my reward keys to someone or exchange them for cash?
Reward keys are non-transferable, non-refundable and not exchangeable for monetary value.
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Why were these rewards chosen?
The rewards available were chosen based on the feedback of our IKEA Family members and the services available at IKEA Australia.
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What is the warranty benefit if I damage my product while transporting or assembling it myself?
Please refer to our returns and claims page on IKEA.com.au for more information.
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How do I enter a discount code or a voucher in the checkout?
When you go to your Shopping Bag, there is a link to enter your discount code under the button to continue to checkout.
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Can an IKEA Business Network member take advantage of reward keys from IKEA Family?
No, IKEA Business Network and IKEA Family have different benefits.
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How many rewards can I use on the same purchase?
One reward per transaction.
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