Damaged kitchen product?
If you find damage or missing parts after opening your product
We're sorry to hear about the issue! If you discover any damage or missing parts after opening your product, please contact us at 1-888-888-4532 with your order number to speak with a resolutions co-worker. We'll do our best to resolve the problem!
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
If a product has been delivered to you in a damaged state, please report this as soon as possible through 'Track & manage my order' or by reaching out to IKEA Customer Service either online or in store.
Read moreIf your product breaks while transporting it to your home or during assembly, you may be able to claim the one-time “Just-in-case protection” to get the product replaced for free, provided you used your IKEA Family card while purchasing the product. If the card wasn’t used, the protection unfortunately doesn’t apply, but you can still explore paid repair or replacement options.
Read moreAll IKEA products are carefully tested before being sold. However, if something goes wrong and you notice a quality issue over time, you have an extended warranty period for several IKEA products.
Read moreInstalling a new kitchen is an exciting journey. To ensure it goes as smoothly as possible, it's helpful to understand the process from start to finish. This 6-step guide outlines each step, clarifying what our team does and what you will need to do to prepare for a successful installation.
Read moreWhether you're excited to buy your first ever kitchen, considering updating or expanding your current kitchen or you already have previous experience buying kitchens: we make it easy for you to proceed towards you dream kitchen at your preferred speed.
Read moreYou are one step closer to your dream kitchen, and your next steps depend on the current status of your kitchen plan. If you have not yet placed the order, there are a number of steps that we recommend you take.
Read more