Can I edit my Click & Collect date?
Due to limited space, pick-up times cannot be extended or pulled earlier. Orders are held for 24 hours after they're ready. If you need more time, cancel your order and place a new one using the track and manage my order tool.
Due to limited space, we're unable to extend pick-up times or pull orders earlier. Orders are typically held for 24 hours after they're ready. If you need more time, please cancel your order and place a new one with the track and manage my order tool.
Did you find this useful?
Thank you for your feedback!
What particular parts of our articles do you find unsatisfactory or unhelpful?
The text is confusing to understand
The text is not relevant to my question
The text is relevant but not helpful
The text is too long or too short
Thank you for your feedback!
Was the article not helpful? Try one of the related articles below.
Collect your purchase within 24 hours of receiving the "ready for pick up" email. Unclaimed orders will be canceled and refunded. The pick-up time cannot be extended, nor can the name for pick-up be changed once the order is paid.
Read moreWe offer our Click & Collect service if you'd like to purchase online and pick it up at the store.
Read moreOur stores have a limited number of slots per day for this service due to high demand. Once this limit is reached, you'll receive a "maximum order capacity" warning at checkout. If you receive this message, you will not be able to place your order at this time, please try again the next day.
Read moreIf Customers are unable to retrieve Click & Collect orders, you have 24 hours from receipt of pick up email to retrieve it.
Read moreYou can change your delivery date online after you have placed your order, by going to ‘Manage orders’.
Read moreAs long as the order hasn't been placed, an alternate pickup person may be designated prior to submitting payment.
Read more